How To Change Wifi On Ring Security Camera?
If you recently upgraded your internet service, changed your Wi-Fi network name or password, or moved into a new home, you'll need to reconnect your Ring security camera to the new Wi-Fi network. This process is straightforward, but it’s crucial to follow the right steps to ensure your device functions as expected.
Switching the Wi-Fi network on your Ring camera is not only about updating connectivity—it ensures the device continues to monitor your home and alerts you to activity without interruption. If you’re unsure how to complete this process, this article will guide you step-by-step.
Why Changing the Wi-Fi Network on a Ring Security Camera Is Necessary

Before diving into the steps, let’s understand why updating the camera's Wi-Fi settings is so important. These updates typically occur when:
1. Your Wi-Fi Network Changes: Any changes to your router’s configuration, including SSID (Wi-Fi name) or password updates, will disconnect your Ring camera until the new credentials are entered.
2. You Move Locations: If you take your Ring camera to a new property, it’ll need to connect to the new network available there.
3. Router Replacement: If you replace your internet router with one provided by your ISP or from an external purchase, the camera needs the updated network credentials.
When your Ring device isn't connected to Wi-Fi, it cannot transmit live video feeds or send push notifications, both of which are essential functions of a security camera.
Step-by-Step Guide to Changing Wi-Fi on a Ring Security Camera

Step 1: Prepare for the Process

Take note of your Wi-Fi credentials: Confirm the name (SSID) of your new Wi-Fi network and its password before proceeding.
Ensure a strong signal: Place your camera within the Wi-Fi range to avoid weak signal issues. Any physical obstructions, such as walls or furniture, might interfere with connectivity, so test signal strength first near the camera's installation site.
Step 2: Open the Ring App

Access the Ring app on your smartphone or tablet. Ensure the app is updated to its latest version for smoother functionality.
Step 3: Select Your Device
Once the app launches:
1. Navigate to the “Devices” tab on the dashboard.
2. Select the specific Ring camera you wish to change the Wi-Fi setting for.
Step 4: Enter the Device Settings
1. In the device menu, tap on “Device Health.” This section contains diagnostics and device maintenance options.
2. Scroll to find the “Change Wi-Fi Network” or “Reconnect to Wi-Fi” button.
Step 5: Follow the Setup Instructions
The app will guide you through a reconnection process. Typically, these steps involve:
1. Pressing the Setup Button: Most Ring cameras have a setup button, which is often located on the rear or the base of the device. Press and hold this button until the LED light begins to flash. Flashing lights indicate the camera is in Setup Mode.
2. Connecting to the Camera's Temporary Network: Your phone will ask you to temporarily connect to the camera's Wi-Fi. This step syncs the phone with the device, allowing you to pass the new Wi-Fi credentials to the camera.
3. Entering Your New Wi-Fi Credentials: Input the SSID and password for your new Wi-Fi network when prompted.
Step 6: Confirm Successful Connection
Once the camera connects to your new Wi-Fi network, the LED light on the device will indicate that it's online. Additionally, the Ring app will show a confirmation, allowing you to resume monitoring activities.
Troubleshooting Common Issues
Even with straightforward instructions, users might encounter hiccups during the process. Here are common problems and their solutions:
1. Camera Fails to Enter Setup Mode
- Double-check the location of the setup button on your specific Ring camera model to ensure you’re pressing the correct spot.
- Ensure the camera is powered—if it uses batteries, verify that they are fully charged.
- Hard reset the device by holding the setup button for at least 20-25 seconds, then try again.
2. Unable to Locate the Camera’s Temporary Wi-Fi Network
- Ensure your phone’s Wi-Fi settings are enabled, and manually check for the "Ring" network in available connectivity options.
- Move closer to the device to reduce interference during the setup process.
3. New Wi-Fi Credentials Not Accepted
- Double-check the SSID and password to make sure there are no errors.
- Ensure your new Wi-Fi network has a 2.4 GHz band enabled, as many Ring devices don’t support the 5 GHz band. Compatible dual-band routers should transmit on both frequencies.
4. Poor Signal Strength
- If the Wi-Fi signal appears weak at the camera’s location, consider adding a Wi-Fi extender or a mesh network system to boost coverage.
- Relocate your router closer to the camera, if possible.
Tips for Optimizing the Ring Security Camera Setup
To make the most of your Ring security camera and avoid frequent disconnects or the need for Wi-Fi reconfiguration, consider the following best practices:
1. Name Your Wi-Fi Network Wisely:
Choose a simple and unique SSID that is easy to remember and avoids special characters that may confuse the app or device.
2. Invest in a Reliable Router:
High-performance routers often provide more consistent connectivity for smart home devices compared to older, budget models.
3. Change Your Password Responsibly:
Frequent network password changes might also lead to connection disruptions for devices like Ring cameras. If you must change your password, reconnect all smart gadgets promptly to maintain their functionality.
4. Use the Device Health Check Feature:
Regularly review the “Device Health” section on the Ring app to monitor performance and ensure strong connectivity.
When to Contact Ring Support
If none of the above troubleshooting tips work or you encounter error messages that are unclear, Ring’s customer service is available to assist. Be ready to provide details about your device, router, and steps you’ve attempted so far to streamline the support process.
Changing the Wi-Fi network on your Ring security camera is a straightforward process that ensures uninterrupted performance and peace of mind. By following the steps in this guide, you’ll be able to reconfigure your device quickly and effectively. Whether you’re upgrading your internet, moving to a new location, or replacing existing hardware, maintaining connectivity is key to getting the most from your Ring camera.
Taking the time to troubleshoot and optimize the setup process brings additional benefits. Reliable signal strength, strategic placement, and proactive monitoring in the Ring app make it easier to avoid future issues. Ensure you revisit your device’s settings periodically so your home security system is always optimized for seamless operation.